Privacy Policy

IntoSystems ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account or subscribe to our services
• Fill out contact forms or request information
• Schedule appointments or consultations
• Communicate with us via email, phone, or SMS
• Sign up for newsletters or marketing communications

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Business information (company name, industry, size)
• Account credentials (username, password)
• Payment information (credit card details, billing address)
• Communication preferences

Automatically Collected Information

When you access our website or use our services, we may automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, click patterns)
• Location data (general geographic location based on IP address)
• Cookies and tracking technologies

Third-Party Information

We may receive information about you from third-party sources, such as social media platforms, marketing partners, or public databases, which we may combine with other information we have about you.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing transactions and managing subscriptions
• Sending administrative information, updates, and notifications
• Responding to inquiries and providing customer support
• Personalizing your experience and delivering relevant content
• Sending marketing and promotional communications (with your consent)
• Analyzing usage patterns and improving our website and services
• Detecting, preventing, and addressing technical issues or fraudulent activity
• Complying with legal obligations and enforcing our terms

SMS Communications

If you opt in to receive SMS messages from us, we will use your phone number to send:

• Service notifications and alerts
• Appointment reminders
• Account authentication messages (2FA)
• Marketing offers and promotions (with your consent)

You can opt out of SMS communications at any time by replying "STOP" to any message. Standard message and data rates may apply. For more information, please see our Terms of Service.

How We Share Your Information

We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, email delivery, hosting, analytics, customer service, and marketing assistance.

Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, government agencies).

With Your Consent

We may share your information for any other purpose with your consent or at your direction.

We do not sell your personal information to third parties for their marketing purposes.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve website performance and functionality
• Deliver personalized content and advertisements

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Restriction: Request restriction of processing of your information
• Portability: Request a copy of your information in a portable format
• Objection: Object to processing of your information for certain purposes
• Withdraw Consent: Withdraw consent for processing where consent was the legal basis

To exercise these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Marketing Communications

You may opt out of receiving marketing communications from us at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Replying "STOP" to any marketing SMS message
• Contacting us directly using the information below

Please note that even if you opt out of marketing communications, we may still send you transactional or administrative messages related to your account or services.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not intended for children under the age of 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your information to the United States and other countries where we operate.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information we collect, use, and share
• Right to delete personal information we have collected
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.